General Community Questions

What are your office hours
A: Our office is open Monday through Friday, from 8:00 AM to 5:00 PM. If you need assistance outside of regular business hours, please leave us a message or submit an inquiry through our website, and we'll get back to you as soon as possible during the next business day.
Is the community pet friendly
A: Yes! Our community is pet-friendly and welcomes your furry family members. Breed restrictions, weight limits, and pet fees may apply. Please contact our leasing office for details about our pet policy and any applicable requirements.
What types of floor plans do you offer
A: We offer spacious 3-bedroom, 2.5-bathroom and 4-bedroom, 2.5-bathroom floor plans designed to provide comfortable living with plenty of space for individuals, families, or roommates. Contact our leasing office for current availability and more information about each floor plan.
Where are you located
A: We are conveniently located at 15426 Addicks Stone Drive, Houston, TX in the Alief area. Our community offers easy access to major highways, shopping, dining, schools, and other local attractions. Contact our leasing office if you need directions or have any questions about our location.
What makes your community unique?
A: Our community offers the perfect upgrade in space and comfort. With spacious 3- and 4-bedroom townhome-style floor plans, you'll enjoy the feeling of living in a home rather than a traditional apartment. Designed with comfort and functionality in mind, our homes provide plenty of room to relax, entertain, and create lasting memories—all while enjoying the convenience of a professionally managed community.
Do you offer furnished units?
Is smoking permitted on the property?
A: No. We are a smoke-free community, and smoking is not permitted anywhere on the property. This policy helps provide a cleaner, healthier, and more enjoyable living environment for all residents and guests.

Leasing and Application Process

How do I schedule a tour
A: Scheduling a tour is easy! Simply visit our website and complete the contact or tour request form. A member of our leasing team will reach out to confirm your appointment and answer any questions you may have. You can get started here:
What documents are required to apply
A: To complete your application, you'll typically need to provide the following:

A valid government-issued photo ID
Recent paycheck stubs or other proof of income
Recent bank statements
A completed rental application
Depending on your individual circumstances, additional documentation may be requested, such as proof of other income, employment verification, or other supporting documents. Our leasing team will let you know if anything else is needed to complete your application.
What are the income or credit requirements
A: Applicants must have a gross monthly income of at least three (3) times the monthly rent before taxes and deductions. As part of the application process, we also conduct a credit screening using multiple sources. Based on the results, applicants may be approved, approved with conditions, or not approved. Our leasing team is happy to answer any questions you may have about the qualification process.
How do I apply
A: Applying is quick and easy! Simply visit our website and click the "Apply Now" button to complete your application online. Once your application has been submitted, our leasing team will review it and contact you if any additional information is needed.
Is renters insurance required
A: Yes. Renters insurance is required for all residents. Residents must maintain a policy that includes $300,000 in personal liability coverage throughout their residency. Proof of insurance must be provided prior to move-in and kept current for the duration of the lease term.
How long does the approval process take
A: The approval process typically takes 24 to 72 hours after all required application information and supporting documents have been received. Processing times may vary depending on the completeness of the application and the time needed to verify information. Our leasing team will contact you once a decision has been made.
Do you offer short term leases
Do you run background and credit checks
A: Yes. As part of our application process, we conduct credit and background checks to help verify applicant information and determine eligibility. Applications are reviewed based on the results of the screening process along with other required qualification criteria.

Pricing, Fees, & Deposits

Which utilities are included in rent?
A: Utilities are not included in the monthly rent. Residents are responsible for setting up and paying for their individual utility services. Water, sewer, amenities, and pest control fees will be billed as additional charges with the monthly rent. Please contact our leasing team for more details about utility responsibilities and monthly charges.
What utilities am I responsible for
A: Residents are responsible for setting up and maintaining their own gas, electricity, and internet services. Additional community-related charges, such as water, sewer, amenities, and pest control, will be billed with the monthly rent as applicable.
When is rent due and what payment methods are accepted?
A: Rent is due on the 1st of each month. Payments received after 11:59 PM on the 4th will be considered late and may be subject to applicable late fees.

For your convenience, we are a paperless community and accept the following payment methods:

ACH payments through the resident portal
Electronic Money orders

Residents can conveniently manage payments and account information through the online resident portal.

Move-In, Lease Terms

What lease terms do you offer
A: We offer flexible lease options ranging from 12 to 18 months to accommodate your needs. Contact our leasing team for current availability and to find the lease term that works best for you.
What is required on move-in day
A: On move-in day, residents are required to have the following completed:

Paid security deposit
Paid prorated rent amount (if applicable)
Proof that required utilities have been set up and activated
Our leasing team will provide any additional move-in instructions and confirm that all required documents and payments are completed prior to receiving your keys.
Do you allow subletting or lease transfers?
A: No. Subletting and lease transfers are not permitted. Residents are responsible for fulfilling the terms and obligations outlined in their signed lease agreement for the duration of the lease term.
What is your move-out policy?

Amenities & Lifestyle

What amenities do you offer?
A: Our community offers a 24-hour fitness center, providing residents with the convenience and flexibility to stay active on their own schedule. Residents can enjoy easy access to this amenity anytime, day or night.
Are amenities open 24/7?
A: Yes. Our amenities are available 24/7 for residents to enjoy at their convenience. This allows you to take advantage of our community features on your own schedule
How does package delivery work?
A: For your convenience, packages are delivered directly to your doorstep. Residents are responsible for monitoring package deliveries and retrieving their items in a timely manner. We recommend using tracking information provided by your delivery carrier to help ensure secure and timely delivery.
Are there resident events or community activities?
A: Yes! We offer resident events and community activities designed to help neighbors connect, build relationships, and enjoy a welcoming community atmosphere. Stay connected with the leasing office for updates on upcoming events and activities.

Pets

Do you allow pets?
A: Yes! Our community is pet-friendly and welcomes your furry companions. Pet restrictions, fees, and requirements may apply. Please contact our leasing team for details about our pet policy and to learn more about approved pets.
Are there any breed restrictions?
A: Yes. Certain breed restrictions may apply as part of our community pet policy. Please contact our leasing team for a complete list of restricted breeds and additional pet requirements before applying with your pet.
How many pets are allowed per apartment?
A: Residents are allowed to have up to 2 pets per apartment. Pet restrictions, fees, and additional requirements may apply. Please contact our leasing team for more information about our pet policy and approval process.
Are service animals permitted?
A: Yes. Service animals are permitted in accordance with applicable laws and community guidelines. Please contact our leasing team if you have questions about the required documentation or approval process.
Do you have pet amenities?
Is there a pet deposit or a pet rent?
A: Yes. A $350 non-refundable pet deposit is required per pet, along with $25 monthly pet rent per pet. Additional pet requirements and restrictions may apply. Please contact our leasing team for more information about our pet policy.

Neighborhood

What neighborhood is the property located in?
A: Our community is located in the Alief neighborhood of Houston, Texas. Residents enjoy convenient access to nearby shopping, dining, schools, entertainment, and major roadways, making it easy to enjoy everything the Houston area has to offer.
What shops, restaurants, and grocery stores are nearby?
A: Our community is conveniently located near a variety of shopping, dining, and everyday essentials. Residents have easy access to popular stores and restaurants, including H-E-B, Kroger, Chick-fil-A, Walmart, Ross, and many other nearby retail and dining options. With plenty of choices close by, running errands, grabbing a meal, or shopping for necessities is simple and convenient.
What schools is the property zoned to?
A: Our community is located within the Alief Independent School District (Alief ISD). School assignments may vary based on the resident’s address and district boundaries. We recommend contacting Alief ISD or checking the district’s school locator for the most current zoning information.

Resident Resources

How do I pay my rent?
A: Rent payments are made conveniently through our online resident portal. We are a paperless community and accept ACH payments, electronic money orders. Residents can log in to the portal to submit payments, manage their account, and view payment information.
How do I renew my lease?
A: Lease renewal offers are sent to residents approximately 90 to 85 days before the lease expiration date. Renewal information will be delivered through email and the resident portal. Residents can review the renewal terms and complete the required steps through the portal or by contacting our leasing team with any questions.
How do I submit a maintenance request?
A: Maintenance requests can be submitted conveniently through the resident portal. Residents can log in to submit a request, provide details about the issue, and track the status of their service request. Our maintenance team will review the request and respond as quickly as possible.
Is there an online portal for residents?
A: Yes. Residents have access to an online resident portal where they can conveniently manage their account, make rent payments, submit maintenance requests, view important information, and stay connected with the community.